Team

These are the specialists who develop our products, provide excellent service, and tune business processes.

When you contact our company for any of the products, you first start communication with the account management department. Here are these guys:

They will ask you plenty of questions to get to know which of our solutions fit you the most and which functionality you need. After that they will hold you a demonstration of a proper product and help you to configure it for a free 2-week trial.

If you need a specific product setup, or a unique solution we don’t have yet, that will be the engineering department that start a conversation with you:

Alexander and Anastasiya convert all your requests into technical points and tasks and set up the process of development with the development department. Each week you receive updates from them on the your product development.

And here is the development department that creates and improves our solutions:

The team works iteratively. In case of custom development, every Wednesday you get updates on what has been implemented and what is the current state of the product the guys are working on for you. Also, each month the team releases 1-2 free updates for standard products.

Our developers use C++ and C#, which makes our solutions work fast.

And here is the customer care department that provides you with the support after you set up our solution:

Guys answer questions may occur during daily exploitation of our solutions and after their free updates. They also complement the knowledge base each time any of the products is improved.

They provide email, skype and telegram support. As well as  resolve issues via emergency phone line.

There is an administrative department, that provides the people above and each other with proper resources and conditions. That includes HR-management, accounting, clerical work and supply.

Once you have any issues on company’s performance there is a person you can talk to.

Timur Latypoff
General Director

Timur has founded the company in 2013. When necessary, he influences the work of each department.